AccomNews – Australia Keeping Accommodation Industry Professionals Informed

Booking.com will begin charging commissions on the controversial resort fees used by hotels around the world to boost profits on competitively priced rooms.

The hotel industry is mourning the death of a giant of accommodation design.

The company says it's been quietly piloting the service, and that 90 percent of customers who used it rank the in-room Alexa experience as "good to excellent".

2018 has been "a bit different" according to Budget Motel Chain’s operations manager Chris Fozard - a fact reflected in the chain’s anything-but-ordinary annual conference this month.    

Training your front-desk staff on how to recognise and capitalise on up-sell opportunities at guest check-in can result in a much-needed boost to bottom lines

Keeping up with the revolving door of bathroom trends in an ever-changing and demanding industry is something of a nuisance. Even when it pays dividends.

A guest was allegedly high on drugs when he caused more than two million dollars’ worth of damage by setting off numerous fire hydrants to flood a Melbourne hotel.

As Australian hotels embrace the concept of catering for Chinese guests, one hotel group is going over and above to entice citizens of the Asian powerhouse Down Under for the Year of the Pig.

A country retreat that costs $1000 a night to rent on Victoria’s Mornington Peninsula has been voted the best luxury rental in Australia.

Accommodation properties will see "huge direct savings" in energy bills under a landmark deal being finalised by Tourism Accommodation Australia NSW.

Injuries happen without warning in every workplace - but particularly ours.

Emotional intelligence is on the syllabus for Crowne Plaza staff as the accom giant attempts to sooth the angst of visiting business travellers.